Reliable Bill Presentment & PSP Management for Mercedes-Benz Automotive Mobility
Mercedes-Benz Automotive Mobility is a leading provider of modern mobility solutions within the Mercedes-Benz Group. The company bundles digital services relating to the sale and rental of premium vehicles as well as other mobility services - with a focus on efficiency, compliance and customer experience.
MBAM relies on nexnet as its strategic partner for billing, payment and accounts receivable management in order to reliably manage the growing volume of transactions and complex payment flows in the B2B, B2C and intercompany sectors.
The challenge
As part of the digitalization of its financial processes, Mercedes-Benz Automotive Mobility was looking for a scalable, secure and transparent solution to master the complexity of financial and payment management.
The central challenges
- Transparent and GDPR-compliant financial processes that meet the highest compliance requirements
- Integration of modern payment service providers (PSP) such as Adyen and TeleCash into existing system landscapes.
- Automated processing of large transaction volumes across different business models.
- Increased process stability and reliability compared to previous service providers.
nexnet has sustainably optimized the financial architecture of Mercedes-Benz Automotive Mobility with a comprehensive SaaS billing and payment solution.
The solution: Digital accounts receivable management & payment automation from nexnet
With a comprehensive BPO, bill presentment, PSP management and accounts receivable management solution, nexnet has sustainably optimized the financial architecture of Mercedes-Benz Automotive Mobility.
1. payment management & invoicing
With nexnet's Subscription Billing, all payment and invoicing processes are automated and mapped in an audit-proof manner.
The intelligent coordination between accounts receivable, reporting and dunning gives Mercedes-Benz Automotive Mobility full transparency of all financial flows.
The processing of high invoice volumes becomes more efficient, error rates decrease - and data quality increases measurably.
2. payment service provider integration
Thanks to the seamless integration of Adyen and TeleCash into the nexnet platform, Mercedes-Benz Automotive Mobility benefits from high-performance and secure payment processing.
All transactions are automatically processed, assigned to an account and reconciled with the corresponding customer accounts.
The API-based transfer to SAP creates a continuous data chain - from payment to reporting.
3. dunning & customer account maintenance
nexnet's integrated dunning system ensures efficient tracking of outstanding receivables and reliable liquidity management.
Automated dunning runs and individually customizable escalation levels relieve the finance team, while manual postings and account maintenance can be mapped flexibly.
An internal control system (ICS) and regular IT audits ensure the compliance and quality of financial processes in the long term.
Mercedes-Benz Automotive Mobility
- Bill Presentment
- PSP Management
- Accounts receivable management
- Germany
- Group
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Success in figures
Results
The introduction of nexnet solutions led to measurable successes:
- Optimized processes: Automated workflows minimize manual effort and increase efficiency.
- Maximum reliability: GDPR-compliant, certifiable monthly statements ensure compliance and stability.
- Real-time transparency: API-based data provision enables up-to-the-minute financial overviews.
- Increased efficiency: faster payment allocation and simplified billing reduce operating costs.
Customer satisfaction: Smooth payment processing strengthens customer loyalty and trust in the Mercedes-Benz brand.
Conclusion
The successful collaboration between Mercedes-Benz Automotive Mobility and nexnet shows how modern subscription billing and payment clearing solutions can sustainably transform financial processes in the automotive industry.
With the SaaS billing platform and integrated payment automation from nexnet, Mercedes-Benz Automotive Mobility has a powerful, scalable and audit-proof solution that combines efficiency, transparency and future-proofing.
nexnet continues to support Mercedes-Benz Automotive Mobility in the further development of its financial architecture - as a reliable partner for digital billing, accounting and payment in the premium segment.