nexnet is one of the leading outsourcing service providers for CRM solutions, billing, and credit management and implements efficient solutions for payment methods, receivables management, (financial-) clearing and customer service. With our payment clearing, we build the bridge in e-commerce between generating turnover and booking turnover at the transaction level.
The e-shop generates the turnover, we monitor and book the cash flows! Among the clients there are well-known providers of mobile and landline telephony, streaming services, as well as companies from retail, e-commerce, and the media.
Through the transparent processes the customers always have a good overview of things. The modular and adaptable range of services – from order management to the pricing of products/services/tariffs, to the creation and sending of invoices, to receivables management – encompass all of the steps of an integrated outsourcing for this financial process. The friendly and well-trained customer service staff process not only requests and complaints but also carry out marketing activities on behalf of the customers and in doing so establish personal contact with the end customers.