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Consumer Service

We are here for you

nexnet GmbH is a billing service provider for various providers of connection services (call-by-call, internet-by-call, information- and value-added service providers).

On behalf of these providers we process invoice queries and are also responsible for the complete dunning procedure.



For frequently asked question we have put together important information for you at .

Here you will find:

  • Itemized call records for you telephone bills on the services charged by us
  • Information on the dunning procedure
  • Questions and answers
  • Contact form for further questions