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Consumer service from nexnet

nexnet GmbH is a billing service provider for various providers of connection services (call-by-call, Internet-by-call, directory assistance and value-added service providers).

We process invoice inquiries on behalf of these providers and are also responsible for the complete dunning process.

To the service portal

FAQ

Frequently asked questions

For frequently asked questions, we have compiled important information for you at www.service-nexnet.de. Here you already get most of the answers delivered quickly and clearly. If you still cannot find an answer to your personal question there, you will also find quick ways to contact one of our trained employees in our consumer portal.

In our consumer portal you will find, among other things:

  • Itemized bills for your telephone bills for the services we bill you for
  • Information on the dunning procedure
  • Questions and answers
  • Contact form for queries
For quick help, simply visit our comprehensive consumer portal!
Open service portal

nexnet is the specialist for subscription billing and accounts receivable management in Germany.

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Spezialist für Subscription Billing und Debitorenmanagement

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Subscription Billing and Accounts Receivable Management Specialist