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Consumer service from nexnet

nexnet GmbH is a billing service provider for various providers of connection services (call-by-call, Internet-by-call, directory assistance and value-added service providers).

We process invoice inquiries on behalf of these providers and are also responsible for the complete dunning process.


Frequently asked questions

For frequently asked questions, we have compiled important information for you at Here you already get most of the answers delivered quickly and clearly. If you still cannot find an answer to your personal question there, you will also find quick ways to contact one of our trained employees in our consumer portal.

In our consumer portal you will find, among other things:

For quick help, simply visit our comprehensive consumer portal!