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Leave outsourcing of business processes to the specialists

Business Process Outsourcing Expert nexnet

Your service provider with the right know-how

Our services at a glance

We offer a wide range of services including order management, pricing of products / services / tariffs, preparation of invoices and their dispatch and receivables management. Our friendly and trained customer service team handles all inquiries and complaints and also carries out marketing campaigns on your behalf.

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Our recipe for success

Holistic outsourcing

Our specialties

CRM

  • Acceptance and further processing of your customer orders
  • Optimal data and process quality as an additional success factor
  • Reliable customer processes and flexible interfaces

Accounts Receivable Management

  • Payment monitoring and automated billing control
  • Experience from 15 million direct debit collections annually
  • Mass-capable subledger accounting with connection to general ledger (SAP-FI/CA)

Subscription Billing

  • Billing of individually tariffed and flexibly adaptable products
  • Invoicing and sending by mail or e-mail (PDF)
  • Transfer of data to your customer portal possible

Payment Clearing

  • Monitoring of all payment movements from the store, PSPs and acquirers
  • All currencies and tax rates can be processed
  • Mapping of all relevant business transactions in a sub-ledger

Financial Management

  • Geared towards large masses of debtor accounts
  • Optional risk control for even more security
  • Integrated and effective receivables management

Customer Service

  • Teams trained according to your individual requirements
  • Telephone and written handling of all questions and complaints
  • Implementation of targeted outbound campaigns

Billing

  • Simplified billing processes
  • Convenient and efficient billing solution
  • Industry-neutral billing

Payment

  • Effective financial monitoring
  • Fraud Management
  • Seamless processing of returned direct debits

Reporting

  • Instant access to your reports
  • Key figures at a glance
  • DSGVO compliant and certified according to DIN ISO 9001:2015

Zu unseren Kunden gehören namhafte Automobilhersteller, Streamingdienste, Unternehmen aus Handel, E-Commerce, der Medien- und Telekommunikationsbranche.

Optimized and centralized processes reduce costs

Quality assured by DIN ISO 9001:2015 and SOX Compliance

Industry-neutral and modular for maximum flexibility

Efficient outsourcing of your business processes

Ensure long-term success and focus on your core business again - with the right BPO!

Always up to date with nexnet

News from the industry

30.01.2024
Environmental protection and sustainability are playing an increasingly important role in our society. More than ever, companies - from start-ups to corporations - are called upon to pay attention to sustainable production and to find solutions for more sustainable business practices.