Quality despite quantity

The nexnet quality concept

Rely on the competence of nexnet now

Quality management of the experts

nexnet is the market leader when it comes to performing mass billing quickly and securely. In order to be able to offer all customers consistent, reliable services at the highest level despite the ever-increasing number of accounts and customer data, nexnet meets a high quality standard.

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Certificate

  • DIN ISO 9001 : 2015 according to §63 TKG
  • TISAX Assessment, the testing mechanism for
    information security

Annual review

The internal control system is audited annually in accordance with IDW PS 951.

High IT security

Our IT security complies with the latest standards and is subject to regular checks

Smooth operation of all processes

Extensive combination of automatic and manual control and testing mechanisms

Constant control

Controls as such are constantly subjected to quality tests. If necessary, these routines are further optimized and expanded

Documentation

All changes are documented in order to ensure traceability for third parties at all times.

Our customers include well-known automotive manufacturers, streaming services, companies from the retail, e-commerce, media and telecommunications industries.

Trust the qualified experts from nexnet

nexnet's quality management system

We have been working with sensitive customer data for over 20 years and are particularly familiar with the legal regulations surrounding data protection. The quality management system is reviewed with annual internal and external audits and is thus subject to constant updating and improvement.

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IT security and data protection at nexnet

Quality assurance throughout the entire process

Everything for safety

nexnet’s quality assurance measures cover the entire value creation process and serve to prevent errors. Already during the planning of a customer project, measures are set up and agreed upon to ensure quality-assured implementation. Even with new requirements or further developments, far-reaching quality measures are defined that apply to the development and operating process.

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Error handling

Clear procedure in the event of malfunctions

Should any malfunctions occur in the operating process, they are analyzed in detail according to a strict error process and rectified as quickly as possible. In terms of the continuous improvement process, documentation, including all measures for future error prevention, is carried out in a ticket system by nexnet. The implementation of the defined measures is monitored in accordance with nexnet’s quality concept.