Quality despite quantity
The nexnet quality concept
- Quality assurance according to German standard
- Know-how from over 20 years of quality management
- Continuous improvement of our processes
- Sustainable success for your company
Rely on the competence of nexnet now
Quality management of the experts
nexnet is the market leader when it comes to performing mass billing quickly and securely. In order to be able to offer all customers consistent, reliable services at the highest level despite the ever-increasing number of accounts and customer data, nexnet meets a high quality standard.
- Comprehensive quality concept for all areas of the value chain
- Professional and competent advice from our experts
- Transparent offers and error-free order processing
Our customers include well-known automotive manufacturers, streaming services, companies from the retail, e-commerce, media and telecommunications industries.
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Trust the qualified experts from nexnet
nexnet's quality management system
We have been working with sensitive customer data for over 20 years and are particularly familiar with the legal regulations surrounding data protection. The quality management system is reviewed with annual internal and external audits and is thus subject to constant updating and improvement.
- Additional internal control system for proof of SOX compliance
- Increased effectiveness through regular testing of the actual controls as well as operational implementation
- Effectiveness of the internal control system documented separately for each customer and service
- Annual independent review by external auditing institute in accordance with Auditing Standard 951
- Effective IT controls for backup & recovery, change management, operations, data center and authorization concept
Quality assurance throughout the entire process
Everything for safety
nexnet’s quality assurance measures cover the entire value creation process and serve to prevent errors. Already during the planning of a customer project, measures are set up and agreed upon to ensure quality-assured implementation. Even with new requirements or further developments, far-reaching quality measures are defined that apply to the development and operating process.
- Extensive and intensive tests to prove the implemented functions + comprehensive documentation
- Determination of corresponding test levels, responsibilities as well as type and scope of tests in the requirements phase
- Release takes place after tests / quality assurance measures have been successfully carried out and fully documented
Error handling
Clear procedure in the event of malfunctions
Should any malfunctions occur in the operating process, they are analyzed in detail according to a strict error process and rectified as quickly as possible. In terms of the continuous improvement process, documentation, including all measures for future error prevention, is carried out in a ticket system by nexnet. The implementation of the defined measures is monitored in accordance with nexnet’s quality concept.
