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Advantages of Business Process Outsourcing

As customer you can profit from this

Increasing competitive pressure – triggered, for example, by regulatory changes – demands that companies achieve a higher degree of adaptability in their business processes. The complex billing processes in particular are regularly subject to significant changes. Already since 2000, nexnet has specialized in this market segment and has at its disposal comprehensive know-how and a satisfied customer base.

Costs savings of 30 % and more have also convinced these customers to put their trust in nexnet's cross-sector and modular solutions: f.e. ProSiebenSat.1, Deutsche Telekom, Telefónica Insurance, maxdomecongstar and freenet.

Reducing Costs

Make your fixed costs variable via transaction-dependent price model. No step-fixed costs for you.

Regulations

We observe, analyse and evaluate statutory regulations and changes. This allows you to save costs on lawyers and auditors.

Liability

Specific liability issues can be passed on to nexnet. Through the “outsourcing of the question of fault” you will always be on the safe side.

Focus

Concentrate on your core business. We will take care of your credit management, quietly but efficiently in the background.

Flexibility

New products and services are brought to the market more quickly thanks to our flexible solutions. In this way, you shorten TTM.

Up to date

Profit automatically from constant advancements in our systems, meaning your software will also be fully up to date with us.

Integrated Outsourcing

Our recipe for success

By means of the transparent processes, the customers always have an overview of things. The modular and adaptable range of services, from order management through the pricing of products/services/tariffs, to the creation and sending of bills, all the way to receivables management, includes all of the steps of an integrated outsourcing system for this financial process. The friendly and well-trained customer service staff process not only queries and complaints, but also carry out marketing activities on behalf of the customers, thus creating a personal contact to the end customers.

We know what we're doing

Guaranteed!

The central IT platform enables quick product and price changes at all times and removes the need for an expensive set-up. Here the focus is on individual functionality in the case of special customer requirements. With the system platform, combined with efficient SAP and Oracle systems, and fully automated, a maximum of process security is achieved. Informative tools for reports, statistics and analyses are a central component of the platform. Standardized interfaces for provisioning or CRM systems can also be provided. It goes without saying that we only use our own efficient and scalable data centres in German. High-quality technology "Made in Germany" – this is also confirmed by the DIN 9001 certification in the billing processes.