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CRM solution for the Broadband & Housing business unit

Telekom Deutschland GmbH is one of the largest telecommunications companies in Germany. It already ensures that many households in Germany can be connected to a fiber-optic-based network. Telekom operates a large number of mobile sites and therefore plays a crucial role in network coverage in Germany. With the roll-out of the 5G mobile network, Telekom is setting new standards and offering its customers a comprehensive range of Internet and Internet TV services.

CRM solution for the Broadband & Housing business unit

Since 2014, nexnet has been working with Telekom’s Broadband Expansion & Housing Business Unit, for which we provide a comprehensive CRM that is individually tailored to our customer’s needs. Through our CRM solution, B2B as well as B2C contracts, incl. of the associated infrastructure data is managed. In cooperation with our customer, we continuously develop the CRM.

Telekom’s Broadband Expansion & Housing business unit benefits from our high data privacy standards. This is because nexnet attaches particularly great importance to IT security and data protection when working with sensitive customer data.

Many customers already use Telekom’s fiber-optic network

Telekom Deutschland GmbH is one of the largest telecommunications companies in Germany. It already ensures that many households in Germany can be connected to a fiber-optic-based network.

Telekom operates a large number of mobile sites and therefore plays a crucial role in network coverage in Germany. With the roll-out of the 5G mobile network, Telekom is setting new standards and offering its customers a comprehensive range of Internet and Internet TV services.

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Stephanie Timm
Stephanie Timm

Seit rund 3 Jahren Redakteurin und Content Creator bei nexnet GmbH. Geschult in den Themen Billing, Payment und Finanzmanagement recherchiert und verfasst sie Texte, die dem Leser nicht nur die spannende Welt von Billing, Debitorenmanagement, Payment Clearing und Co. näherbringen, sondern sie berichtet auch über Änderungen zu den Regularien in diesen Bereichen.