Imprint
nexnet GmbH
Schöneberger Str. 21 A
10963 Berlin
Germany
Phone: +49 30 72 62 97 – 101
Fax: +49 30 72 62 97 – 100
E-mail: info@nexnet.de
Contact form
Managing Directors: Lars Heucke, Dirk Moysich
VAT ID No.: DE 813 106 013
Commercial Register: Berlin/Charlottenburg Local Court HRB 746 25
Registered as a debt collection service provider in the legal services register, register number / file number: 7525 G 1 KG (10/09)
Supervisory Authority: The President of the Court of Appeal, Elßholzstr. 30-33, 10781 Berlin (also registration authority pursuant to the Legal Services Act).
Editorial address
nexnet GmbH
Mr. Ingo Hentschel
Schöneberger Str. 21 A
10963 Berlin
Responsible person within the meaning of § 18 para. 2 MStV:
Ingo Hentschel | ingo.hentschel@nexnet.de
Responsible regulatory or supervisory authority for YouTube channel: Medienanstalt Berlin-Brandenburg (mabb), www.mabb.de
Data Protection Officer
B3 Information technology
Dipl. Inf. (FH) Andreas Bethke
Papenbergallee 34
25548 Kellinghusen
E-mail: datenschutz@nexnet.de
General Terms and Conditions of Purchase
Download the purchase terms and conditions of net group participations.
Dispute resolution telecommunications
Pursuant to § 47a of the Telecommunications Act, subscribers have the option of initiating conciliation proceedings before the Federal Network Agency if a dispute arises between the subscriber and nexnet GmbH as to whether an obligation has been fulfilled vis-à-vis the subscriber that relates to the terms and conditions or performance of contracts for the provision of the network or services and is connected with the following regulations: §§ 43a, 43b, 45 to 46 or the statutory ordinances issued on the basis of these regulations and § 84 or Regulation (EC) No. 717/2007 of the European Parliament and of the Council of 27 June 2007 on roaming on public mobile communications networks within the Community and amending Directive 2002/21/EC (OJ L 171, 29.6.2007, p. 32), as amended, the subscriber may initiate conciliation proceedings by submitting an application to the consumer conciliation body of the Federal Network Agency. For this purpose, an application must be submitted to the Federal Network Agency.
The application should be sent to:
Federal Network Agency Ref. 230, arbitration board
PO Box 8001
53105 Bonn
Fax 030 224 80518
E-mail: schlichtungsstelle-tk@bnetza.de
Further details on the procedure, as well as the option of submitting an online application, can be found on the website of the Federal Network Agency Bundesnetzagentur – Schlichtung Telekommunikation.
Image sources
Adobe Stock | Shutterstock | Depositphotos | Michael Kelmer-Schneider | Freepik.com
Disclaimers
Links to external websites: If we refer to external websites directly or indirectly, these are outside our area of responsibility and we do not adopt them as our own. Should any disadvantages or damages occur during the call-up, we do not assume any responsibility.
Copyrights and trademark rights: All contents presented on this website (e.g. texts, photographs, graphics or logos) are protected by intellectual property rights (in particular copyrights, trademark rights). Any use of our rights or the rights of the respective authors or rights holders and may therefore not be used elsewhere.
Notification of legal violations: If you notice any legal violations on our site, please inform us about them. We will of course remove illegal content and links immediately after becoming aware of them.
