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congstar

Subscription Billing for 4.5 Million Customers

The Cologne-based telecommunications provider congstar offers mobile communications products in the prepaid- and post-paid area, in addition to DSL and VDSL complete subscriptions. Since it entered the market in 2007, congstar has owed its success to a combination of outstanding D-network quality, low prices, and flexible contract periods – from which 4.5 million customers are now profiting.

Nexnet provides congstar with detailed reporting for all processes in order for it to be able to carry out multiple analyses and evaluations. Since the taking-over of the subscription billing and the credit management by nexnet, numerous extensions have been made to the system and to the interfaces. Thus, for example, the innovative tariffs ‘congstar like I want it’ – where the customers can configurate their own tariffs themselves with slide controls – or the Fair Flat – where only the data volumes that are used have to be paid for – are mapped and billed via nexnet.

Nexnet operates its own data centres in Germany and meets all of the requirements of the GDPR: Subscription billing in BPO – Made in Germany!

The Cologne-based telecommunications provider congstar offers mobile communications products in the prepaid- and post-paid area, in addition to DSL and VDSL complete subscriptions. Since it entered the market in 2007, congstar has owed its success to a combination of outstanding D-network quality, low prices, and flexible contract periods – from which 4.5 million customers are now profiting.

nexnet has worked for congstar as a specialist in subscription billing since 2010. Its areas of responsibility include, among other things, the rating and billing of all basic fees, all communications- and IP connections and of all purchases in the congstar online-shops, as well as the credit- and receivables management of congstar GmbH. The commercial dunning process for the post- and prepaid customers is also mapped by nexnet.

About congstar:

The Cologne-based telecommunications provider congstar offers mobile communications products in the prepaid- and post-paid area, in addition to DSL and VDSL complete subscriptions. Since it entered the market in 2007, congstar has owed its success to a combination of outstanding D-network quality, low prices, and flexible contract periods, from which 4.5 million customers are now profiting.

congstar products and services regularly win awards. In October 2018, congstar received the Handelsblatt‘Brand of the Year 2018’ Seal of Quality in the category Mobile and Telecommunications. From 2012 to 2019, Focus Money awarded congstar with the seal ‘Fairest Mobile Communications Provider’. In 2018, the readers of Europe’s leading specialist magazine for telecommunications, connect, voted congstar the ‘Mobile Communications Provider of the Year’ for the seventh year in a row. congstar products can be ordered via www.congstar.de or via the order-hotline at 0221 79700700 (Monday to Saturday from 08:00 to 22:00, Sunday from 0900 to 18:00) as well as in the Telekom shops and at selected retail partners. 

www.congstar.de