About us
nexnet GmbH from Berlin - your BPO specialist for accounts receivable management and billing
- We work in a team
- We develop with an eye to the future
- A lively exchange of ideas is important to us
- We are with heart and soul
It is what drives us
Our mission
We at nexnet have made it our business to support companies with questions and problems regarding accounting and billing. And as a specialist in subscription billing, accounts receivable management and payment clearing, we support our customers with many years of experience.
The extensive areas of accounting and billing can seem overwhelming at first glance. But with our help, anyone can master these areas. Because together with our customers, we implement efficient solutions for billing, financial management, CRM solutions and customer service.
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We have been active in BPO for over 20 years
Our history
We started in the telecommunications sector. Meanwhile, we are also active in payment, accounts receivable management and subscription billing. With our individual solutions in Business Process Outsourcing, we have won many well-known customers.
Our customers include providers from the e-commerce and media industries. Streaming service providers, retail groups or large telecommunications companies also rely on our reliable solutions Made in Germany.
In addition, we are always highly focused and motivated working on new innovative products, such as Subscription Billing in nexnet.cloud.
Our milestones
2019
Evolution of the company logo
More than 80 projects with over 30 satisfied customers
Over 20 years of experience in process outsourcing for financial processes
Increasing competitive pressure – triggered, for example, by regulatory innovations – demands a high degree of rapid adaptability of business processes from the industry. The complex billing processes in particular are regularly subject to major changes. nexnet has been specializing in this market segment since 2000 and has extensive know-how and a satisfied customer base.
Cost savings of 30% and more have also convinced these companies to rely on nexnet’s industry-neutral and modular solutions: including Amorelie, congstar and many more.
We are team players
nexnet is part of the net group investments
What is really important to us
Our values
The basis of our corporate culture and the cornerstone of our success.
Human
We are authentic in everything we do. We can rely on each other and are open to all topics. Even bad news is communicated and we learn from mistakes. We always behave with integrity, friendliness and fairness towards customers and colleagues.
Forward-looking
We are ready to work differently and establish new, sustainable solutions on the market. Through our courage and desire to acquire new qualifications, we constantly drive the company's development. In doing so, we always align our innovations with the market and technological progress.
Binding
We exceed expectations and stand behind our commitments. We take responsibility and fulfill the trust placed in us. If we cannot meet deadlines, we communicate this in good time and offer alternative solutions.
Passionate
We identify with our company and love what we do. We prove this every day through our quality standards and by giving our best. Entrepreneurial thinking and acting as well as our empathy for customers and colleagues distinguish us.
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The employees make the difference
Our nexnet team
We have grown from a small company to one with over 100 employees. That works daily on diverse solutions for our renowned customers. Our team is based at Potsdamer Platz in the heart of Berlin.
We value an uncomplicated working environment and the promotion of creativity and personal responsibility.
In addition, we are also a recognized training company. In close cooperation with our qualified trainers, the trainees take part in exciting projects and learn everything they will need in their future careers.
And students can complete a dual study program through us. Our experienced instructors are on hand to provide students with advice and support.
Social responsibility is important to us
Our commitment
For years, we have dispensed with customer gifts and have instead committed ourselves to social projects through monetary donations.
Our contribution to sustainability
In 2019, we offset our CO2 emissions with Atmosfair and published this via our news articles. Atmosfair is a climate protection organization with a focus on: travel. They actively protect the climate by investing in the expansion of renewable energies, among other things. Since the beginning of the pandemic, we have reduced our travel for business reasons many times over and replaced it with virtual meetings whenever possible.
For 2022, we are planning further projects that promote sustainability.
Our social commitment
In Germany, too many children and families still live in poverty. That’s what “The Ark” wants to change! It helps children from disadvantaged families with great services such as hot meals, homework assistance and tutoring or talks. And since many families cannot afford a vacation, entire summer camps are even offered. All free of charge, of course. But “Die Arche” also has to finance this wide range of support and is therefore dependent on financial help. To support this important work for the smallest children in our country, we donate to the children’s foundation “Die Arche”.
This project is also close to our hearts.
We donate to the women’s project BORA. The BORA women’s shelter supports women and children affected by violence. It offers them protection and advice. We support this association, which has set itself the goal of combating all forms of violence against women and helping those affected to develop new perspectives on life.
