Clear advantages for our Business Process Outsourcing

Clear advantages for our Business Process OutsourcingYou can profit from this

Increasing competitive pressure – triggered, for example, by regulatory changes – demands that companies achieve a higher degree of adaptability in their business processes. The complex billing processes in particular are regularly subject to significant changes. Already since 2000, nexnet has specialized in this market segment and has at its disposal comprehensive know-how and a satisfied customer base.

Costs savings of 30% and more have also convinced these customers to put their trust in nexnet's cross-sector and modular solutions: f.e. ProSiebenSat.1, Deutsche Telekom, Telefónica Insurance, maxdome, Kabel Deutschland, congstar and freenet.

Lowering costs

Lowering costs

 

 

Rules

Rules

 

 

Liability

Liability

 

 

Focus

Focus

 

 

Flexibility

Flexibility

 

 

  • Lowering costs
    Varying of fixed costs by means of a transaction-dependent pricing model.
    No fixed costs for the customer

  • Focus
    Customers do not build processes, systems, organizations, staff units themselves, and thus avoid the management overheads that go with this.
    This enables focus and the reduction of complexity

  • Rules
    Compliance with statutory regulations and changes is very costly.
    Analysis and evaluation through expensive specialists is necessary (lawyers, auditors),

  • Flexibility
    New products and services can be brought to the market more quickly Expensive adaptations in inflexible ERP systems are not necessary.
    Time 2 Market

  • Liability
    Specific liability issues can be passed on to the service provider.
    "Outsourcing of the question of fault"

Integrated Outsourcing: Our recipe for success

By means of the transparent processes, the customers always have an overview of things. The modular and adaptable range of services, from order management through the pricing of products/services/tariffs, to the creation and sending of bills, all the way to receivables management, includes all of the steps of an integrated outsourcing system for this financial process. The friendly and well-trained customer service staff process not only queries and complaints, but also carry out marketing activities on behalf of the customers, thus creating a personal contact to the end customers.

We know what we're doing: Guaranteed!

The central IT platform enables quick product and price changes at all times and removes the need for an expensive set-up. Here the focus is on individual functionality in the case of special customer requirements. With the system platform, combined with efficient SAP and Oracle systems, and fully automated, a maximum of process security is achieved. Informative tools for reports, statistics and analyses are a central component of the platform. Standardized interfaces for provisioning or CRM systems can also be provided. It goes without saying that we only use our own efficient and scalable data centres in German. High-quality technology "Made in Germany" – this is also confirmed by the DIN 9001 certification in the billing processes.

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[Translate to English:] freenet GROUP
[Translate to English:] congstar
[Translate to English:] nu3 - intelligent nutrition
[Translate to English:] ProSiebenSat.1 Media SE
[Translate to English:] T-Online

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