Customer Relationship ManagementProfessional and Efficient
The Customer Relationship Management (CRM) of nexnet is designed for the depiction of data models of any degree of complexity. All data models are automatically and immediately usable via a WEB interface.
The result is always a consistent data model, which is important for mass data processing in particular. Thus, your employees will continue to use the models and structures established in your companies. A rethinking or a long and laborious incorporation of new structures in the CRM software is thus not necessary. This saves time, money and nerves.
The nexnet CRM ("build your own Customer Relationship Management", byoCRM for short) does not have a fixed data model. This makes adaptations and extensions irrelevant in the case of new projects. The nexnet byoCRM refers to the data model including all relations. All WEB interfaces are automatically generated from the data model at runtime. By this means, any later changes – not only of individual parameters, but even of completely new objects and can be carried out within a few minutes. This flexibility makes nexnet's byoCRM unique. All interfaces and APIs are generated automatically and can be used immediately. In addition, all of the processes and workflows are not "hard-wired" but can also be easily set up and updated by customizing (BPMN2.0).
A new prototype of the byoCRM is being developed in the nexnet IT laboratory. In this Version 3.0, your staff will be able to build their own Web-CRM and adapt it again at any time, without having any developer skills. A few clicks in our administration interface will suffice for this. At the touch of a button, your individual CRM-system will be made available in the nexnet data centre.